Last Updated: 05 January 2026

 

This Personal Data Processing Policy describes how Seiken Game Studio Company Limited (“Seiken”, “we”, “us”) collects, uses, stores, transfers, and protects personal data in connection with our website, games, applications, enterprise systems (including ERP), recruitment activities, and related services.

By providing personal information to Seiken, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

 

1 – Definitions

 

1.1 Personal Data

 

Personal Data refers to information in electronic or other forms associated with or capable of identifying an individual, including data generated during online activities such as IP addresses, cookies, device identifiers, or usage behavior when combined with other information.

Personal Data includes Basic Personal Data and Sensitive Personal Data.

 

1.2 Basic Personal Data

 

Basic Personal Data may include, without limitation:

Full name, date of birth, gender, nationality, contact details, address, identification numbers, account information, images, employment history, education background, digital account information, online activity records, and other data capable of identifying an individual.

 

1.3 Sensitive Personal Data

 

Sensitive Personal Data may include health information, biometric identifiers, financial or bank account information, precise location data, and other categories defined by applicable law.

 

1.4 Personal Data Processing

 

Personal Data Processing refers to any operation performed on Personal Data, including collection, recording, storage, use, analysis, disclosure, transfer, access, deletion, or destruction.

 

1.5 Roles

 

  • You are the Data Subject.
  • Seiken acts as Data Controller or Data Controller and Processor.
  • Authorized service providers engaged by Seiken act as Data Processors.

 

2 – Categories of Personal Data Processed

 

We may process:

 

  • Basic Personal Data
  • Sensitive Personal Data (where legally permitted and necessary)
  • Information generated during interactions with Seiken, including application usage, account activity, recruitment submissions, interviews, assessments, customer support communications, or service engagement

 

Personal Data is collected lawfully and limited to what is necessary for legitimate purposes.

 

3 – Processing and Cross-Border Transfer

 

Seiken may process Personal Data directly or through contracted Data Processors.

Your Personal Data may be stored or processed in Vietnam or other jurisdictions where Seiken or its service providers operate.

Cross-border transfers are conducted in accordance with applicable Vietnamese regulations on personal data protection. Seiken undertakes to apply appropriate safeguards and comply with legal requirements for international data transfers.

 

4 – Data Sharing

 

Seiken may share Personal Data with:

 

  • Affiliates or partner entities
  • Authorized service providers (hosting, payment, analytics, recruitment platforms)
  • Professional advisors where required
  • Government authorities when legally obligated

 

Data sharing is performed only for legitimate purposes and subject to confidentiality or data protection obligations.

 

5 – Purposes of Processing

 

Seiken processes Personal Data for purposes including:

 

  • Operating games, applications, and enterprise systems
  • Account management and service delivery
  • Recruitment, interviews, assessments, and employment administration
  • Customer support and communications
  • Payment processing
  • System security and fraud prevention
  • Legal compliance
  • Managing potential candidate databases
  • Sending relevant service or opportunity notifications

 

Where required, Personal Data may also be used to protect Seiken’s legitimate rights in the event of disputes.

 

6 – Rights of Data Subjects

 

You have the right to:

 

  • Access your Personal Data
  • Request corrections or updates
  • Request deletion (subject to legal retention obligations)
  • Withdraw consent where applicable

 

Additional rights may apply under relevant laws.

 

Requests may be submitted via:
contact@seikenstudio.com

 

7 – Data Retention

 

Personal Data is retained only for as long as necessary to fulfill stated purposes or comply with legal obligations.

If you become an employee or contractor, your data will be retained in accordance with labor and regulatory requirements.

 

8 – Reference and Background Checks

 

For recruitment purposes, Seiken may conduct background or reference checks directly or via authorized third parties.

You confirm that you have obtained consent from referees whose information you provide.

 

9 – Withdrawal of Consent

 

You may withdraw consent at any time by contacting:

Email: recruitment@seikenstudio.com

Withdrawal may result in termination of recruitment or service processes, and deletion of relevant records where legally permitted.

 

10 – Security Measures and Risks

 

Seiken applies reasonable technical and organizational measures to protect Personal Data.

However, no system guarantees absolute security. You acknowledge that risks such as cyber incidents may occur despite safeguards.

 

11 – Limitation of Liability

 

Seiken will take reasonable steps to protect Personal Data in accordance with law.

Seiken is not responsible for unauthorized access or misuse arising from factors beyond its reasonable control, including user-initiated disclosures or external cyber incidents.

To the extent permitted by law, Seiken disclaims liability for indirect damages related to such events.

 

12 – Consent Confirmation

 

By submitting information or confirming consent electronically, you acknowledge that you have read and understood this Policy and agree to the processing of your Personal Data as described.

This consent takes effect upon confirmation and may be updated to reflect changes in applicable laws.